Seedlings can be shipped to the lower 48 states only.
How much is shipping?
Shipping is calculated based on the number of seedlings ordered and has not increased since we began shipping seedlings in 2012.
|Order Received||Will Ship|
|Sunday 5 PM EST – Tuesday 5 PM EST||Wednesday|
|Tuesday 5 PM EST – Sunday 5 PM EST||Monday|
Orders with shipping addresses that are not in the lower 48 will be cancelled and refunded. Seedlings are shipped via USPS Priority Mail which takes between 1-3 days depending on the destination. However it is not a guaranteed delivery service. If seedlings take longer than normal to arrive please contact us and we will replace them free of charge. We ship live plants, not a pair of shoes and Living Towers is not responsible for damages caused if you fail to collect them from your mailbox, the Post Office etc. It is your responsibilty to periodically track the package so that you can arrange for a timely pick up once it has been delivered. Living Towers is not responsible for damages caused because the shipping address is incorrect or the USPS does not deliver to it. If a package is not delivered, or is returned to us due to an addressing error we will reship the order one time without cost to you at your request providing we are notified within one week of shipping. No refunds will be provided regarding addressing errors after the order is initially shipped.
If you ordered after the cutoff times (5pm ET Sunday to ship Monday or 5pm ET Tuesday to ship Wednesday) Express Processing may be available at an additional charge of $10 per box*. Please call 352-357-4453 BEFORE selecting the Express Processing option when placing your order. This option will only be available before Noon ET on Mondays and Wednesdays. The $10 fee applies per pack (ie 2 x 20 pack = 2 x $10 Express Processing fees).
*Maximum of 30 seedlings per box.
Exress or overnight shipping may be available at $50 per box. Maximum of 20 seedlings per box. Please call 352-357-4453 BEFORE selecting the Express Shipping option when placing your order.
We will begin shipping FedEx. Shipping method will varay based on destination. Smartpost will be used for the State of Florida and 2 dy ground or 3 day air for the remainder of the Country.
Due to the nature of our shipment we do not accept returns. Please read our Terms and Conditions to learn about our 48 hour guarantee.
We reserve the right to hold orders due to extreme weather. When temperatures are below 20 degrees or over 110 we are unable to guarantee a healthy arrival. We will email you to inform you that we are holding them. If you would like, we can still ship your seedlings but cannot guarantee that all of them will arrive alive. If you would like them sent please reply to the email stating that you understand there is no guarantee on the seedlings and take responsibility for any damages.