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Our Newsletter


Shipping

Extreme Weather

USPS

 

Shipping

Seedlings can be shipped to the lower 48 states only. Orders placed for delivery outside of this area will be cancelled and refunded.

How much is shipping?

Shipping is calculated based on the number of seedlings ordered and has not increased since we began shipping seedlings in 2012 despite numerous rate increases from our shippers.

  • 1-6 seedlings - $10.50
  • 7-15 seedlings - $13.50
  • 16-24 seedlings - $15
  • 25-30 seedlings - $21
  • 31-36 - $23

 

Order ReceivedWill Ship
Sunday 5 PM EST – Tuesday 5 PM EST Wednesday
Tuesday 5 PM EST – Sunday 5 PM EST Monday

Orders with shipping addresses that are not in the lower 48 will be cancelled and refunded.  Seedlings are shipped via USPS Priority Mail which takes between 1-3 days depending on the destination.   However, it is not a guaranteed delivery service.  If seedlings take longer than normal to arrive please contact us and we will replace them free of charge.  We ship live plants, not a pair of shoes and Living Towers is not responsible for damages caused if you fail to collect them from your mailbox, the Post Office etc.  It is your responsibility to periodically track the package so that you can arrange for a timely pick up once it has been delivered.  Living Towers is not responsible for damages caused because the shipping address is incorrect or the USPS does not deliver to it.  If a package is not delivered, or is returned to us due to an addressing error we will reship the order one time without cost to you at your request providing we are notified within one week of shipping.  No refunds will be provided regarding addressing errors after the order is initially shipped.

Express Processing

If you ordered after the cutoff times (5pm ET Sunday to ship Monday or 5pm ET Tuesday to ship Wednesday) Express Processing may be available at an additional charge of $10 per box* Please call 352-357-4453 BEFORE selecting the Express Processing option when placing your order.  This option will only be available before Noon ET on Mondays and Wednesdays. The $10 fee applies per pack (ie 2 x 20 pack = 2 x $10 Express Processing fees).

*Maximum of 30 seedlings per box.

Express Shipping

Exress or overnight shipping may be available at $50 per box.  Maximum of 20 seedlings per box.  Please call 352-357-4453 BEFORE selecting the Express Shipping option when placing your order.

 

Returns Policy

Due to the nature of our shipment we do not accept returns. Please read our Terms and Conditions to learn about our 48 hour guarantee.

 

Extreme Weather Policy

We reserve the right to hold orders due to extreme weather.  When temperatures are below 20 degrees or over 110 we are unable to guarantee a healthy arrival. We will email you to inform you that we are holding them. If you would like, we can still ship your seedlings but cannot guarantee that all of them will arrive alive. If you would like them sent please reply to the email stating that you understand there is no guarantee on the seedlings and take responsibility for any damages.

 

USPS

We will begin shipping USPS.  Seedlings will be sent Priority Mail and delivery time is usually 1-3 business days, depending on destination. Click here and enter 32736 as the origination zipcode to find out how many days it will take to reach your address.